2. Notation based on the Act on Specified Commercial Transactions

Notation based on the Act on
Specified Commercial Transactions

Company Name Cloud CIRCUS, Inc.
Representative Kenichi Kitamura

Monolith Building 19F, 2-3-1 Nishi-Shinjuku
Shinjuku-ku, Tokyo, 163-0919, Japan



+81 (0)3-5339-2105

Contact Information


Office Hours 9:00~12:00/13:00~17:00 (UTC+7) on weekdays

Sales Price Demo version and trial plan are free of charge. For paid plans, please refer to the Pricing page.
Please confirm other payment methods and other details in the contract at the time of application for a paid plan.
Additional fees other than paid plan fees Optional services will incur additional charges as listed on the price page. In addition, Internet access will incur separate communication charges to your telecommunications carrier.
Servuce start date CloudCIRCUS" and each plan can be used as soon as an account is issued by the Company.
Please check the contract details at the time of application for the start date of use.
Operating Environment Operating environment differs for each plan. Please refer to the Operating Environment page for each plan.
Terms and Conditions A separate contract is required to use "Blue Monkey" and "Plusdb".
Please contact us if you wish to use "Blue Monkey" and "Plusdb".
Source address of the e-mail advertisement Sender's email address:marketing@startialab.co.jp
About software defects Please refer to the Common Terms and Conditions of Cloud Circus Software.
Method and timing of fee payment Payment period: Depends on the payment method.
Payment method: Credit Card, Account Transfer, Account Transfer
Cancellation penalties, etc. Each paid plan has a minimum usage period. Please confirm the details of your contract when you apply for a paid plan.
Cancellation Conditions and Cancellation Method for Paid Plans

You may apply for cancellation of each paid plan at any time after the minimum usage period has elapsed.

If the cancellation application is submitted by the 25th of the month, the cancellation date shall be the last day of the following month. If the application is submitted on or after the 26th of the month, the cancellation date shall be the last day of the following month.

In the event of cancellation during the minimum usage period, usage fees up to the expiration date of the minimum usage period will be incurred, and no refunds, including refunds based on pro-rata settlements, etc., will be made.

Other Service usage restrictions and terms of provision vary for each service plan.
Please refer to the Terms of Use page for each plan.
Also, please refer to the Cloud Circus Software General Terms and Conditions regarding our liability for the demo version and free plan of each service.
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